Customer Service
Customer Service Info @ Your Fingertips
When it comes to doing business with us, we make sure we are upfront and crystal clear by providing the information and details you want to know.
We want to make sure that all your questions and concerns are addressed before placing your order with us! Being all items are custom-made to order, we have a no return policy. That is why it is so important to review the resources below and ask any questions before you place your order. (Of course, if we mess up, we will not hesitate to make things right and fast!)
Here are the top areas that cover the customer service type questions I get asked most about our products and placing an order.
- How to Measure Your Wrist or K9’s Neck:
When it comes to our bracelets and collars — size does matter! By following our detailed instructions, with photos to guide you, you can make sure you provide a wrist or K9 neck size that will ensure a comfortable fit! - Frequently Asked Questions:
What’s a Website without a Frequently Asked (and Answered) Questions page? You will find the answers to your Order and Customer Service questions in our FAQ! - King Cobra vs. Cobra Comparison | 550 Cord vs. 275 Tactical Cord Comparison:
Most folks do not realize what a substantial “man bracelet” the King Cobra is. On this page we offer you dimensions and photos so you can see for yourself before you make your decision. We also include photos and dimensions for our 275 Low Profile Tactical cord. - Still have questions? For the fastest response, send us an email and we’ll get back to you pronto!